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Resolving Outlook password demand issue while connecting to Office 365

While creating an Outlook profile or connecting to a Microsoft Office 365 mailbox, it is likely that Outlook users are continually asked for credentials. Whenever such an annoying error erupts and you try to cancel the credentials prompt, you get the following error message: “The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.” The prime reason behind occurrence of the issue is setting of the Logon network security to a value other than Anonymous Authentication. Whenever such an odd thing occurs, the best thing you can do is to contact Windows technical support experts via a phone support number.


When it comes to fixing this issue in the least amount of time, what you need to do first is to change the Logon network security setting to Anonymous Authentication. To do the same, just go through these steps:

First of all, simply get out of the program by exiting Outlook.

  1. Then, open the Control Panel, and simply go for the following: Simply click Start and type control panel in the search box when you are in Windows 10, Windows 8.1, or Windows 7. After this, simply press Enter. Another thing that you need to do is to in Windows 8 is to swipe in and open the charms. After this, click Search and type control panel at the Start Screen and in the search box. Lastly, click Control Panel in the search results.
  2. Place and click twice the Mail In Control Panel.
  3. After this tap Show Profiles and choose your Outlook profile, and tap Properties.
  4. Then, tap click E-mail Accounts.
  5. Choose your email account, and click Change.
  6. Tap on the More Settings option in the Change Account dialog box.
  7. Select the Security tab in the Microsoft Exchange dialog box.
  8. Then go on the Login network security list and choose Anonymous Authentication and click OK.
  9. After this what you need to do is to click Next, Finish, and Close on the Account Settings dialog box respectively.
  10. Finally, you have to tap Close on the Mail Setup dialog box. After this, it is high time to tap OK to close the Mail control panel.


This way, these steps can help you get rid of the issues where Outlook consistently demands password when you try to connect to Office 365 without having Outlook technical support.

 If things are not going your way, you need to dial a tech support phone number that connects you to tech professionals.

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