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Outlook continues to prompt for credentials exchange every time

Most of the times, Microsoft Outlook won’t remember your saved passwords for your email accounts and will prompt you for credentials exchange every time “Enter Network Password” dialog. In this piece of write-up, you will get complete information about the most common scenarios which are causing this issue and what steps you should take to fix the issue in your Outlook account. To fix this issue, you can also take help from Outlook support number services and get relevant support from expert technicians in a short span of time.


In case you are using Outlook older version on your Windows Vista, Windows 7 or Windows 8, then the prompt for credentials exchange every time is caused by an incompatibility issue. Outlook older version is not supported on all versions of Windows OS. If you want to continue to use it, then you will get this notification bar every time whenever you restart Outlook. As long as you keep your Outlook app open, it won’t prompt you for your password again. For more reliable technical support to fix this credential issue, you can dial a toll-free Outlook Technical Support Phone Number and get instant solutions frequently.

Reasons of Outlook prompt for credentials exchange every time:

 Mail profile or account corruption

Having a corrupted or damaged mail profile is one of the most frequent reasons why Outlook no longer remembers your password. To fix this, you can create a new mail profile and see if it works correctly now. If you are unable to install the latest update for Outlook 2010 or Outlook 2013, then you can get help from a third party support providing company and get MS Outlook Support for recreating you mail profile.

To prevent MS Outlook from asking for exchange credential every time, abide by the steps as follows:

Open the Account Settings dialog box:

  • In Outlook 2007 > tap on the Tools > Account Settings;
  • In Outlook 2010 > click the File > Info > Account Settings > Account Settings.

In the Account Settings dialog box

  • Simply go to the E-mail tab;
  • Tap to highlight the exchange account that asks for login credentials every time when opening Microsoft Outlook;
  • Tap the Change button.
  • Finally, in the new dialog box of Change Account, tap the More Settings button.

In the popping up Microsoft Exchange dialog box

  • First, Go to the Security tab.
  • Now uncheck the choice of always prompt for login credentials;
  • Tap on the OK button.
  • Now you get back to the Change Account dialog box > tap on the Next button and end button consecutively.
  • Tap on the Close button to exit the Account Settings dialog box.

After configuring all these above-mentioned steps if you are still unable to fix the issue, then taking help from Microsoft Outlook Customer support care is the right choice to opt for and fix the issue.

For more secure solutions, go to security settings of specified exchange account, and turn off pop-up dialog box, this will help you in resolving Outlook prompt for credentials exchange in an efficient manner.

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